I just spent 27 minutes on the phone talking with a truly lovely man named Sean at Delta Baggage Handling. Also caught me some, ummm, hold "music." (Those are ironic air quotes, can you see my fingers?)
Still no duffle bag.
But at the end of the conversation, when Sean said (as he has no doubt been well trained to say): "Thank you for calling Delta Baggage Handling," I did not say the thing in my head.
Which was not kind.
Which was something along the lines of, "Thank you for calling?!? Like I have a choice? You're holding all my summer shorts, my bathing suits, and seven library books hostage, you [expletive deleted as I am the parent of a 5.5 year old and trying to model appropriate language] losers!"
I did not say it, because in fact it was clear that Sean was doing his very best.
According to the rules of engagement, I am to remain officially hopeful for five days, at which point I can file a claim for lost items.
It's pretty minor trouble, in the grand scheme of things. And I get bonus points for restraint, right?